Privacy Policy
Last updated: 16 August 2026
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us. We process personal information in accordance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
1.1 Personal Information
We collect personal information only when you provide it voluntarily, such as when you create a profile, book a course, or make a payment. This may include:
Name
Email address
Phone number
Address
Payment details (if applicable)
Information you share with our website assistant (chat messages, and your name and email if you ask us to follow up)
1.2 Non-Personal Information
We may also collect non-personal information about your interactions with our website, including:
Browser type and version
IP address
Device information
Pages visited and time spent on the site
Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our website
To process transactions and fulfil orders
To improve user experience and optimise website performance
To send promotional emails or newsletters (only if you have opted in)
To respond to questions and follow-up requests you make through our website assistant
To comply with legal obligations
3. Cookies and Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files stored on your device that help us understand how you interact with our website.
3.2 Types of Cookies We Use
Essential Cookies: Necessary for website functionality.
Performance Cookies: Help us analyse usage patterns and improve our services.
Marketing Cookies: Track your online activity to offer tailored advertisements.
3.3 Managing Cookies
You can disable cookies through your browser settings. However, note that disabling cookies may affect the functionality of the website.
4. How We Share Your Information
We do not sell your personal information.
We share personal information only with service providers who need it to deliver our services, such as our payment providers (Yoco and Payflex), our website hosting platform, and our booking and communication tools. These providers process your information under their own privacy policies.
We may also share information with legal authorities where required by law.
5. Security Measures
We implement security measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under POPIA, and depending on your location, you have the following rights regarding your personal data:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request the deletion of your personal data.
Opt-Out: Opt out of marketing communications at any time.
To exercise your rights, please fill in the contact form in the contact page and let us know.
If you believe your personal information has been handled unlawfully, you also have the right to lodge a complaint with the Information Regulator of South Africa.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.
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